WhatsApp automation

A WhatsApp AI receptionist that never misses an enquiry

Customers message on WhatsApp and expect an answer now. A trained assistant on your business number answers the routine questions, qualifies real enquiries, books appointments, and hands the rest to you, on rules you set.

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The missed-message problem

Every unanswered WhatsApp is a customer deciding you're closed. But answering the same handful of questions all day (opening hours, availability, "do you have this in stock", "can I book") isn't a good use of an owner's time either. The result is the worst of both: slow replies and a drained owner.

What the assistant does

  • Answers the routine. Trained on your business so it responds accurately to the questions you get every day.
  • Qualifies enquiries. Sorts real prospects from time-wasters and passes you the ones worth your attention.
  • Books appointments. Handles scheduling directly in the chat where it makes sense.
  • Escalates cleanly. Anything outside its remit comes straight to you, with context.

On your rules, and yours to trust

You approve what the assistant can and can't say before it goes live, nothing improvised, nothing off-brand. It's hosted and monitored, so it stays up, and it's live on your existing business WhatsApp number, typically within 10 working days.

Who this is for

Small UK and Singapore businesses that get a steady flow of WhatsApp enquiries (retailers, service businesses, appointment-based shops) where fast, accurate first replies win work and slow ones lose it.

How fast can it go live?

Typically live in 10 working days on your existing business WhatsApp number, after a free scoping audit.

Do I control what it says?

Yes. You approve what it can and can't say before launch, and it escalates anything outside its remit to you.

See it on your own business

Book a free audit and I'll scope exactly what an assistant could handle for you, and what should still come to a human.

Book a free audit →