Customers message on WhatsApp and expect an answer now. A trained assistant on your business number answers the routine questions, qualifies real enquiries, books appointments, and hands the rest to you, on rules you set.
Get a free audit →Every unanswered WhatsApp is a customer deciding you're closed. But answering the same handful of questions all day (opening hours, availability, "do you have this in stock", "can I book") isn't a good use of an owner's time either. The result is the worst of both: slow replies and a drained owner.
You approve what the assistant can and can't say before it goes live, nothing improvised, nothing off-brand. It's hosted and monitored, so it stays up, and it's live on your existing business WhatsApp number, typically within 10 working days.
Small UK and Singapore businesses that get a steady flow of WhatsApp enquiries (retailers, service businesses, appointment-based shops) where fast, accurate first replies win work and slow ones lose it.
Typically live in 10 working days on your existing business WhatsApp number, after a free scoping audit.
Yes. You approve what it can and can't say before launch, and it escalates anything outside its remit to you.
Book a free audit and I'll scope exactly what an assistant could handle for you, and what should still come to a human.
Book a free audit →